Effective Date: 01 February 2026
At Qafeer, we respect your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy explains how Qafeer, its website https://qafeer.in/, and related services (collectively referred to as “we”, “us”, or “our”) collect, use, store, and protect your information when you visit or make a purchase from our website.
Our services are intended for users located within India, and all data is primarily stored and processed in accordance with Indian laws. By accessing or using our website, you agree to the practices described in this Privacy Policy and our Terms & Conditions. If you do not agree, please discontinue use of the website.
1. Information We Collect
We collect certain information to ensure smooth order processing, customer support, and an improved shopping experience.
1.1 Personal Details
- Full name
- Billing and shipping address
- Mobile number
- Email address
1.2 Payment Information
All payments are securely handled by RBI-regulated and PCI-DSS compliant third-party payment gateways.
We do not store or process your card, UPI, or net banking details on our servers.
We may receive limited transaction-related details such as payment confirmation status and transaction reference numbers for order records.
1.3 Order & Account Data
- Purchase history
- Product preferences
- Customer support interactions
1.4 Technical & Usage Information
- IP address
- Browser and device details
- Pages visited and time spent on the website
1.5 Communication Records
Information shared when you contact us through:
- Customer support forms
1.6 User Submissions
Reviews, ratings, feedback, or comments voluntarily shared by users.
2. How We Use Your Information
Your information may be used for the following purposes:
- To confirm, process, and deliver orders
- To communicate order updates, service messages, and support responses
- To enhance website functionality and customer experience
- To send promotional or marketing messages (only if you opt in)
- To detect and prevent fraudulent or unauthorized activities
- To comply with applicable legal, tax, and regulatory obligations
3. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Understand website traffic and usage patterns
- Improve performance and user experience
- Display relevant advertisements
You may manage or disable cookies through your browser settings. Disabling cookies may limit certain website features.
4. Sharing of Information
We do not sell or rent your personal information to third parties.
Your information may be shared only with:
4.1 Trusted Service Partners
Including but not limited to:
- Payment gateway providers
- Courier and logistics partners
- Website hosting, IT, and analytics service providers
These partners are permitted to use your data only for providing their respective services.
4.2 Legal Requirements
When disclosure is required to comply with applicable laws, regulations, court orders, or government requests.
4.3 Business Transfers
In the event of a merger, acquisition, or transfer of business assets, customer data may be transferred to the relevant entity.
5. Advertising & Analytics
We may use third-party tools such as:
- Google Analytics
- Google Ads
- Meta (Facebook) Ads
These services may use cookies or anonymous identifiers to display relevant advertisements. You can manage ad personalization through your browser or device settings.
6. Data Security
We follow reasonable technical and organizational measures to protect your personal data.
However, no online transmission or storage system is completely secure, and absolute security cannot be guaranteed.
7. Data Retention
Personal information is retained only for as long as:
- Necessary to complete transactions and provide services
- Required under legal, tax, or regulatory obligations
8. Your Rights & Choices
You have the right to:
- Access or update your personal information
- Opt out of promotional communications at any time
- Request correction or deletion of personal data (subject to legal requirements)
Requests can be made using the contact details provided below.
9. Children’s Privacy
Our website is not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors. If such data is identified, it will be deleted promptly.
10. Updates to This Privacy Policy
We may revise this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of the website after changes signifies acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:
Business Address: 410 Navkar Bastion, Near VIP Circle, Uttran, Surat, Gujarat 394105 INDIA
Phone: +91 9099295913
Email: help@qafeer.in